An enterprise, manufacturing various packaging tapes (food and industrial ones) is our client. It can be listed among “fast growing companies”. It receives a lot of orders that need to be processed. Its production is growing. It is necessary to constantly monitor the shipment of manufactured products to the right customers. In times when the company was just starting its manufacturing activity, they did not think about using CRM system. However, as the production was growing, such a necessity came out.
The customer placed a tender for the development of a CRM system. But all the proposals included ready-made solutions and elements that the customer did not require. According to the results of the tender, our company VorDOOM won, since we offered our customers only what they needed at the moment.
AUTOMATION OF WORK BY MEANS OF VTIGER CRM
The VorDOOM company has developed an automation system considering all the requirements of the customer, as well as the subtleties of this business. As a result, the customer received a CRM system, which helps to:
• automate the work of logical services;
• manage customer database;
• set up invoices for payment;
• generate reports for tax service and counting room;
• manage the staff work;
• manage production and sales plans;
• generate statistical reports for the selected period.
Moreover, the official company website was integrated with the CRM system and the CRM system was integrated with the IP telephony. Due to the open source code and our professionalism, the CRM system fully meets the needs and requirements of the customer. If desired, new modules and elements for solving new issues may be added in the future.
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Our team has enough experience in vTiger CRM to bring all your ideas according to life. Our experts will analyse your business needs and recommend you how to solve it better. And after our developers make it in your crm system.
What we do
- Basic functional upgrade and customization
- Migration crm to higher version
- Migration from another crm to vTiger
- Extensions and Modules Development
- API integration with other software
- 2rd, 3rd lines technical support
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