Our customer is a developer focused on building condominium hotels in Thailand. The company attracts investors to projects through advertising leads ads in the Facebook. 

The main task set by the company was to integrate vTiger CRM with Facebook. Customer said: “potential investors leave their contact details in Facebook. We would like them to immediately "go" to the vTiger CRM. Further, we would like, a potential investor, depending on the country, to receive a welcome SMS message in their native language on behalf of our company. Coordination of interaction with the investor through the manager is required with reference to the country in which the investor lives. Also, periodically, it is necessary to conduct marketing email mailings to each one in the base of investors.”

The solution based on the vTiger CRM perfectly coped with all these issues and even more. Integration vTiger CRM with Facebook allowed:

• to automate the transfer of contact details of potential investors from Facebook Leads Ads to a vTiger CRM;

• to enrich potential investors information from the Facebook profiles;

• to automatically replenish the customer base with new contacts;

• to timely respond to questions from investors in the group;

• for managers to competently build relations with investors using an inbuilt script.

For planning and managing construction, the client is assisted by the project and project task modules. Also, the vTiger CRM perfectly copes with the task of accounting of financial expenses, interaction with contractors and accounting. A built-in workflow designer allows to automate the paperwork, to structure the database, and manage e-mail newsletters.

Finally vTiger CRM  implementation in the company increased the conversion of attracting new investors by almost 40%. Customer`s management gained access to its full functionality with the possibility to download any number of customers and create any number of tasks.