If asterisk connector do not works after following instruction check the following.
1. Check class in parser.php file. It depends on Asterisk version - AsteriskParser11 for v11 and less and AsteriskParser12 for v12 and higher.
2. Check asterisk database name in Administrative Panel. Also name is asteriskcdrdb.
3. Check path to call recording and checkbox “Use Y/M/D folders” (it is only for FreePBX). Sometimes you dont need fill path to call recording.
If all checks passed but still there are problems please contact our support by email - firstname.lastname@example.org
Our team has enough experience in vTiger CRM to bring all your ideas according to life. Our experts will analyse your business needs and recommend you how to solve it better. And after our developers make it in your crm system.
What we do
- Basic functional upgrade and customization
- Migration crm to higher version
- Migration from another crm to vTiger
- Extensions and Modules Development
- API integration with other software
- 2rd, 3rd lines technical support
Send us your requirements by webform below and we will estimate it and back to you soon. Also you can send it on email@example.com